Privacy Policy
Ruby Fortune Privacy Policy
Ruby Fortune Casino respects your privacy and is committed to protecting the personal information you share with us. This privacy policy explains what information we collect, how we use it, and the steps we take to safeguard it. By using our website, you consent to the practices described in this policy.
Information We Collect
When you register an account at Ruby Fortune, we collect personal information including your name, date of birth, email address, physical address, and phone number. This information is required for identity verification, account management, and compliance with regulatory requirements. We also collect financial information such as payment card details and e-wallet identifiers when you make deposits or withdrawals.
Technical information is collected automatically when you visit our website. This includes your IP address, browser type, operating system, device information, and browsing behaviour on our site. We use cookies and similar technologies to enhance your experience. For more information about cookies, please see our Cookie Policy.
How We Use Your Information
We use your personal information to operate and maintain your casino account, process deposits and withdrawals, verify your identity, prevent fraud and money laundering, comply with legal and regulatory obligations, communicate with you about your account and our services, and improve our products and services. We may also use your information to send you marketing communications about promotions and offers, but only if you have opted in to receive such communications. You can unsubscribe at any time.
Data Security
Ruby Fortune employs 128-bit SSL encryption to protect all data transmitted between your device and our servers. We maintain strict access controls, conduct regular security audits, and follow industry best practices to protect your information from unauthorised access, alteration, disclosure, or destruction. Our security measures are continuously reviewed and updated to address emerging threats.
Your Rights
You have the right to access, correct, or delete your personal information held by Ruby Fortune. You can also request that we restrict or cease processing your data in certain circumstances. To exercise any of these rights, please contact our support team. We will respond to all requests within 30 days and may require identity verification before processing your request.
Data Retention
We retain your personal information for as long as your account is active and for a period thereafter as required by applicable laws and regulations. Financial transaction records are retained for a minimum of five years in accordance with anti-money laundering requirements. When your data is no longer needed, it is securely deleted or anonymised.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact our support team through the live chat feature on our website or via email. We are committed to addressing any privacy concerns promptly and thoroughly.