About Us

Ruby Fortune About Us

Ruby Fortune Casino was established in 2003 and has built a reputation as one of the most trusted names in online gaming. For over two decades, we have provided players with a premium casino experience that combines quality games, fair play, and outstanding customer service.

Our Story

2003

Founded

Ruby Fortune launches with a focus on quality over quantity

2010s

Growth

Expanded game library and global player base

2020s

Today

20+ years serving NZ players with 450+ games

Today, Ruby Fortune serves players across the globe, with a particular focus on providing an exceptional experience for New Zealand players. The casino continues to evolve while staying true to the values that have defined it since day one.

Our Games

Ruby Fortune's game library features over 450 titles powered by Microgaming, one of the most established and respected software providers in the industry. The collection spans online pokies, table games, video poker, progressive jackpots, and live dealer games, ensuring there is something for every type of player.

Fairness and Security

Ruby Fortune is licensed, regulated, and endorsed by eCOGRA, an independent testing agency that certifies online casinos for fair play, player protection, and responsible operator conduct. All games use certified Random Number Generators, and payout percentages are independently audited and published regularly. Player data is protected by 128-bit SSL encryption, the same standard used by major financial institutions.

Customer Support

Our support team is available 24 hours a day, 7 days a week via live chat and email. Whether you have a question about your account, need help with a deposit, or want to learn more about our responsible gaming tools, our friendly and knowledgeable agents are ready to assist. We are committed to resolving enquiries quickly and thoroughly.

Contact Information

You can reach Ruby Fortune's support team through the live chat feature on our website at any time. For non-urgent enquiries, email support is also available. We aim to respond to all email enquiries within 24 hours. For help with gambling-related concerns, please visit our How to Get Help page.